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Your Insurance in Our Office

Dr. Hitesh Patel is not a participating provider with medical or dental insurance companies. As a courtesy, we are happy to file any necessary insurance forms or documentation to assist in the processing of claims. Typically, TMJ and/or sleep treatments are filed with medical insurance, however, some dental plans have limited coverage for TMJ- be sure to check with your dental carrier. We feel it is important for you to understand your plan and its payment allowances. 


Once Dr. Patel has developed a diagnosis and treatment plan for you, we will send the appropriate information to your insurance company. Please keep in mind that no insurance plan covers all costs. 


Most have member service representatives available to assist in understanding your plan's specific benefits. Since Dr. Patel is an out-of-network provider, your insurance company may not be willing to provide any other information than the basic plan benefits to our office. Insurance contracts are between you and the insurance company. 


Payment forms accepted: Cash, Check, Visa, MasterCard, American Express, Discover. Most HSA and FSA cards.

0% Financing available through Care Credit

Frequently Asked Questions

  • What is an In-Network Participating Provider?

    The healthcare professional has a contract with your insurance company agreeing to a dollar amount for a service and adjusts the fee based on the contract amount.

  • What is an out-of-network or non-contracted provider?

    The healthcare professional does not have a contract for services with the insurance company. There may be benefits available; however, the benefit is not determined until the claim is reviewed. Therefore, the insurance company is not able to provide the dollar amount for a service to an out-of-network provider.

  • What is an HMO vs PPO?

    With an HMO you have benefits available only when you receive services from an in-network or contracted provider. PPO plans allow benefits for both in and out-of-network providers. Occasionally, if receiving a service from an out-of-network provider or facility, the benefit may be reduced, but there is still some dollar amount. 


  • What is a deductible?

    The dollar amount that must be satisfied prior to the insurance plan making any payment reimbursement.

  • What is co-insurance?

    The percentage the member is responsible for covering after the deductible is met. 

  • What are "Reasonable and customary limits or allowed amounts for services?

    The arbitrary amount an insurance company sets as the fee for a particular product, procedure, or service.  For example we will bill the insurance the full fee for each service, but your benefit coverage or payment will be based on the dollar amount they have chosen. 


  • What are exclusions or limitations?

    There are times where an insurance plan or group will not provide any payment or allow any benefit for a particular diagnosis or service. Limitations are occasionally seen as the maximum amount an insurance company will allow or pay for a particular diagnosis or service. The limit can be either in the form of a dollar amount or a percentage. 


  • "Nicole went above and beyond working with my insurance company to get my claim paid."

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    "I would like to give special thanks to your account manager, Nicole.  She has been such a lifesaver, helping us navigate our insurance."

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    "The medical billing team answered all of my insurance questions, so I felt comfortable moving forward with treatment."

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